1& 2 July 2004 London
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BS15000











 

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BS15000 - Introduction Business/IT Alignment

Duration 2.5 hours
Provider

Axios Systems is a leading provider of Best Practice based consolidated IT Service Management software solutions.
Our customer centric approach combined with our leading integrated technology framework ensures our customers worldwide can align their Service and Support organisations with the overall goals of the business.
Benefiting from over 15 years of product development and investment around Best Practice principles, our core solution, assyst, intuitively steers users through the IT Infrastructure Library (ITIL) processes.
Implementing assyst in an organisation optimises IT Infrastructure efficiency, reduces total cost of IT ownership and ensures a rapid Return on Investment.
Our commitment to Best Practice is further demonstrated through being first to achieve BS15000 certification – the world’s first formal standard for IT Service Management.
Axios Systems is headquartered in the UK, with offices across the Americas, Europe and Asia Pacific.

Max. participants 15
Price FREE
Description

Workshop
Axios Systems is the first vendor in the world to be awarded BS15000 accreditation as verified by the official itSMF certification scheme. Hailed by the itSMF as being “an incredible achievement”, join Brian for a motivational true-life account of the quest for certification. Hear Brian discuss why BS15000 certification was so important to Axios Systems; the effort involved in meeting the exacting standard and the importance of the tools used to support the process. Brian will also discuss the ongoing activities required in ensuring that IT Service Management, Best Practice and BS15000 remain at the heart of Axios Systems going into the future.

Brian Kerr is a Managing Consultant for the assyst Professional Services Group at Axios Systems. Brian has been in IT for almost 30 years. For the past decade he has been with Axios Systems deploying ITIL-based ITSM solutions around the world. Most recently he Project Managed the successful BS15000 Certification for Axios Systems.

Objectives:

1. Learn about BS15000
2. Benefits of achieving BS15000 accreditation
3. Dos and Don’ts when preparing for BS15000
Who should attend? All ITIL-aware IT professionals interested in BS15000

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