NetworkD Mission Statement

“To deliver best of breed Information Technology management solutions while providing leadership in quality, cost and customer satisfaction through integration of people, technology and business processes.”

NetworkD Europe is offering solutions based on best practices, strategies, and tactics blended from a combination of the ITIL framework and proven operational experience to overcome the many challenges presented to IT departments on a day-to-day basis.

By developing solutions based around Help Desk and Systems Management, we can provide organisations with the focus to become operationally successful from three perspectives: 1) Technology Adoption 2) Service Level Compliance and 3) Cost Reduction. For example, by utilising the functionality of the following toolsets we can help you to achieve your business goals and gain the results you expect:

· Inventory and Asset Management – Be given the tools and resources to determine what is currently connected to your network and what it is that you are currently supporting.
· Remote Control – At a server or desktop level, take remote control of any IT system to increase in first line call resolution, enhance service delivery and lower the overall cost per call.
· Software Distribution – Using unique and innovative technology; build desktop images to deploy new applications simultaneously across the entire organisation without throttling network performance.
· Software License Monitoring – Legislation and software compliance authorities are now ensuring that all organisations are licensed correctly. Produce reports on the utilisation of specific applications and distribute these more effectively throughout the organisation.
· O/S Migration – Many organisations at some point need to upgrade the operating system in use at the desktop level. Assess the viability of this then build and deploy the new image using the same distribution technology.….. all without the need to visit the desk.
· Patch Management – Automate the vulnerability assessment and remediation process across the organisation by utilising tools evaluate which systems are currently at risk and then effectively deliver the appropriate patch to them.

Company background

Established in 1996, NetworkD Corporation is a leading provider of Desktop Systems Management and Help Desk solutions to enterprise organisations worldwide. Focusing on solutions that take the best of ITIL and operational best practices, NetworkD offers best-of-breed solutions in the areas of asset management, desktop management, help desk management, network management, server management, and OS deployment. NetworkD is a leading information technology support provider with offices in North America, Europe and Asia Pacific regions.

For more information please contact:

Jennifer Campbell-Vernon
NetworkD Europe Ltd.
Grove House
Lutyens Close
Basingstoke RG24 8AG
www.networkd.com
Tel: +44 (0) 1256 338462
Fax: +44 (0) 1256 338471